Return/Refund Policy
We hope you are 100% satisfied with your purchase. But, if you are not, we want to make things right. If your order was incomplete (you paid for more items than you received), or not correct (you did not receive the exact items you ordered), was not as described, did not arrive, or if it arrived damaged, or if it had a manufacturer defect, we will correct/complete the order as needed with no additional charge or shipping charges to you.
Please see our Etsy shop for questions concerns or issues regarding policies on orders and returns and information on digital downloads.
Updated 2024-11-10
Hearts Won reserves the right to modify this Return/Refund Policy at any time without notification. (Changes do not affect orders that are less than 30 days old when the change is made.) The current Return/Refund Policy is displayed on this page. Continued use of this website constitutes acceptance of changes made.
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